Privacy Policy

Last updated: November 2027

This Privacy Policy describes how Mordicus (“we”, “our”) collects, uses, protects, and shares personal information from users of our platform for dental clinics and patients (“you”, “your”).

By using Mordicus, you agree to the practices described in this Policy.

1. Information we collect

We only collect the information needed for Mordicus to operate:

1.1 Information provided by clinics
Clinic name, address, email, phone
Details about internal users (e.g., dentists, hygienists, administrative staff)
Billing information

1.2 Information concerning patients
Name, contact details
History of treatment plans created in the clinic
Notes and content generated for education or communication purposes
NO detailed clinical information (full diagnostics or complete medical records) is required or stored beyond normal platform operation.
All such data is stored securely in Canada, in compliance with Quebec’s Law 25.

1.3 Technical data
IP address, device type, operating system
Usage data (navigation, pages visited, preferences)
Cookies essential to the platform

2. How we use the information

We use information to:

  • Provide and improve the Mordicus platform
  • Manage clinic accounts and user access
  • Personalize the experience
  • Provide technical support
  • Maintain security, prevent fraud, and comply with applicable laws
  • Handle billing and subscription management

We never use personal information for external advertising.

3. Sharing information

We may share certain information with:

  • Service providers (hosting, storage, payment, analytics)
  • Legal authorities if required by law

We never sell information to third parties.

4. Hosting and security

Data is hosted on secure servers located in Canada or in jurisdictions that comply with Canadian privacy laws.

We apply:

  • Encryption of data in transit and at rest
  • Strict access controls
  • Logging and activity monitoring

5. Access and management of information

Users can:

  • Access their information
  • Correct it
  • Request its deletion, where permitted by law

Clinics remain responsible for the accuracy of their patients’ data.

6. Data retention

Information is retained while:

  • The clinic has an active account
  • Legal obligations require it

Data is securely deleted after a reasonable period.

7. Cookies

We use cookies to ensure:

  • Authentication
  • Session continuity
  • Improved user experience

No advertising cookies are used.

8. Use of AI

We use Google Gemini to generate educational content, translations, and assist conversations. No identifiable personal information is sent to the provider, and no data is used to train models. We do not keep a cache of AI assistant requests or responses. All AI features are optional, but there is no default global opt-out.

Transparency and human oversight:

  • AI-generated content for patients (other than the assistant) is always reviewed by a human before sharing.
  • If the virtual assistant interacts with patients, we indicate that responses may be AI-assisted.

9. Changes to this policy

We may update this Policy at any time. Changes will be posted on our site with an updated date.

10. Contact

For any questions:
📧 info@mordicus.ca